Client services

Do you have a judicial record? Our team can help YOU with your reintegration process, be it when looking for a job, going back to school or applying for pardon. We provide free, confidential and bilingual services.

Job search

Job preparation workshops may be proposed to clients during the individual meetings. Several dynamic job search methods are available, and include:

• Preparing a good resumé and cover letter
• Contacting employers for references
• Developing the skills and qualities employers are looking for
• Making a first good impression
• Targeting the “hidden job market”
• Improving phone call approach and follow up with employers
• Improving interview skills
• Creating an employer job bank (company directories) in my field
• Acquiring skills for an organized job search
• Getting support from my counsellor to identify openings in my field
• Support services

Your counsellor will provide support in the above areas. Contact us.

Multi-services room

To help you with your job search, the following equipment is at your disposal during our working hours. You do not need to make an appointment.

• Computers (Internet and Word processing)
• Fax
• Telephone
• Photocopier
• Newspapers
• Bulletin board

Assistance with the use of the above equipment is also available if necessary. Contact us.

Employment follow up

It is vital to have a follow-up with the client after his/her reintegration into the job market. We make telephone follow-ups to verify whether clients are happy at their new workplace. Clients who are not satisfied with their placement are invited to meet their counsellors to find alternative solutions. Contact us.

Referral to support organizations

Should the employment counsellors’ assessment indicate that a client has a problem that hinders his/her job-search, the client will be referred to a support organization. Click on the Help centres tab for a list of helpful services. Contact us.

Employment counselling

This service allows the client to prepare for the job market and facilitates his/her job search process. The counsellor conducts the client’s professional and academic assessment and evaluates his/her employability, gives information on the labour market and provides the necessary job search tools. Contact us.

Career planning

The career planning service helps clients make clear and realistic career decisions. The guidance counsellor validates the choice of profession with the client and gives him/her an aptitude and interest test (psychometric test). The results provide a picture for the client’s professional or educational options. Contact us.

Additional services

Applications for pardon fall under the National Parole Board (NPB). A pardon allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens, to have their criminal record kept separate and apart from other criminal records. As a result, all information pertaining to convictions will be taken out of the Canadian Police Information Centre (CPIC) and may not be disclosed without permission from the Minister of Public Safety and Emergency Preparedness. A counsellor can give you a Pardon Application Guide and help you with the application process. Please note that there is a pardon application fee, which is payable to the relevant authorities. Contact us.